Boomerang Storage

FAQ's

Boomerang FAQs: Your Packing and Storage Playbook.

Got questions? We've got answers! Dive into our FAQs for the inside scoop on making your move with Boomerang Storage a breeze. From topics such as our pricing and pickup & delivery service, to how to pack up your stuff safe and sound, we cover it all.

Why Do Students Love Boomerang?

Boomerang Storage isn't just a service. We zap the hassle of moving and storage, keep your wallet happy, and treat your stuff like it's our own. Because let's face it, you've got better things to do than lug boxes. We're all about making life easier - and who doesn't love that?

How's Boomerang's Pricing Work?

You pay per item stored, covering pickup, delivery, and storage. Check our pricing list for details. Heads up: there's a registration fee, but it's a small price for big convenience.

Can I Use My Own Boxes?

Absolutely! While our boxes are free, you're welcome to use any sturdy container. We're flexible, but your boxes need to be tough.

When and How Do I Get My Free Box Kit?

We'll either have them located at a central location right on campus or ship them to you by finals week. You'll start with 4 free boxes and a roll of tape, with more available for free if you need them. Limitations do apply.

What's the Size of These Free Boxes?

Each box is a roomy 23"x18"x18", giving you plenty of space for all your stuff. Our large size box is the best bang for the buck!

When Does Boomerang Pick Up My Storage?

Check your school's page on our website for all the important dates.

Any Floor, Any Room, Right?

You bet! We'll pick up your items from any floor, directly from your room, at no extra cost.

How Early Do I Need to Schedule a Pickup or Delivery?

Please give us a heads-up by registering online at least 48 hours before your desired time.

Do I Need to Be There for Pickup?

This depends on how we set up pick up for your school. Check your schools specific page to see if we need to pick up while you are present via appt or if you can lock your items in your room and take off before we arrive. Feel free to send us a message if you questions.

What About Insurance for My Stored Items?

We offer $100 of declared value coverage per item or box. Want more coverage? No problem. You'll see options when signing up for service.

Can I Get Stuff Out of Storage Early?

Sure thing, with 48 hours' notice.

If I'm Not Coming Back, Can You Ship My Stuff?

Absolutely. Just let us know where to, and we'll sort out the details and rates.

Is Your Warehouse Climate-Controlled?

Yes! Our warehouse is monitored and kept at a very safe temperature and humidity range throughout the year. We have made a significant investment modernizing our facility with state of the art systems. Climate-control is a very big deal these days with outdoor temps and humidity levels rising.

What If I Need Pickup or Delivery Outside Your Listed Dates?

We offer custom services starting at $90, depending on your needs and location. Just keep in mind, availability can vary.

What Are Your Packaging Guidelines?

Seal It Right: Every box corner needs tape like a gift on Christmas morning.
Furniture Freedom: Big items roam box-free. Just ensure they're ready to move.
Protect Your Treasures: Inside matters, not the container. Make it sturdy.
Snooze-Ready: Beds and sofas in bags, taped like mummies.
Chill the Fridge: Defrost and clean pre-pickup; we're not fans of ice age relics.
Bubble Wrap Ballet: Wrap your electronics in a cozy, 2-4 inch layer of bubble wrap or packing material.
Label Love Story: Every item tells a tale with your name, school, and room. Make it a bestseller.
Solo Journey: Items fly solo. Taping them together is a no-go. Keep every piece ready for its adventure.

When Is Payment Due?

At pick up, we accept credit or debit cards for the balance of your storage fees. Your credit card on file must be up to date on your pick up day. If the card declines, we unfortunately cannot pick up your storage.

Can You Deliver to Schools Not Listed on Your Site?

Sure, get in touch to discuss options and details.

Select Your School Contact Us

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